Happy Customers

transporting pets singapore

transporting pets singapore

In year 2021…

Transporting pets Singapore

Kiwimagic’s Ragdoll cat from Auckland, New Zealand to Singapore

Thank you so much for your excellent work! You’ve been consistently quick and responsive from when I engaged your services to Bonito’s eventual arrival. You clarified my many questions patiently and handled all the paperwork promptly! It was a really smooth and fuss-free experience. On the evening of Bonito’s arrival, you kept me updated via photos so I would be less anxious. I’m really grateful that you handled everything so well! You even kept in touch afterwards, which shows that you really care a lot for all the animals that have been in your charge. If I ever get a kitten again, I’ll be sure to engage the both of you once more!!! Thank you 🙂

Labrador Retriever from Singapore to Munich, Germany

Leyla and her documents arrived in full order. She is so happy and excited. Thank you for all your great support surely it wasn’t easy getting her here during these extraordinary days. 

Cockerpoos from Singapore to London, United Kingdom

Thanks for the email and yes the girls arrived at approx. 5pm on Friday, we were greeted with squeals of excitement. They were obviously very tired but very well. We also received all the documentation too. Thank you does not seem sufficient butI will say it anyway, your constant, kind and timely updates to Alison and I made all the difference as we waited for their arrival. It’s a huge responsibility taking charge of our beloved pets but you were professional and kind and it made it a lot easier. I have attached a couple of photos for you to see them back home. I will have no hesitation in recommending your company to others.

Cavalier King Charles Spaniel from Singapore to New York, USA

Yes, Monty arrived home at 2:30am last night. He is shattered but seems very relaxed and taking some much needed naps . Thank you for everything , I must admit I was getting very worried when I heard the plane was diverted due to the storms , I can’t imagine what it was like for him on that plane . The gentlemen that collected him and drove him down were really lovely , I think they really cared for Monty and looked after him. Thank you once again , you will be recommended for sure to friends and contacts.

Golden Retriever and Domestic shorthair from Singapore to London, UK

I wanted to write to you both and send you a sincere and heartfelt thank you for the really wonderful job you did with relocating Juno and Rupert.  I know how hard these logistics are at the moment and how hard you worked to get them onto their flights and we are truly grateful to you.  You put so much care and attention into your job and it is hugely appreciated.

Netherland Dwarf Rabbits from Singapore to Hong Kong SAR

I have already collected the rabbits this afternoon and now they are finally settling into their new home 😇They all arrived safely , all eating and behaving normal. The process of picking them up was straight forward and took around 1.5 hour since touching down. Thank you so much to you and your team for arranging everything and helping us reunite! I thought it would be complicated and troublesome flying my 3 rabbits but turned out it was rather quite simple! I will definitely recommend PETS LIGHTHOUSE to others who need to relocate their pets overseas in the future. 🙂 These are the photos of the trio resting after the long trip 😇

West Highland Terrier from Singapore to Brisbane, Australia

We would like to thank you both personally for making the move for Matilda as smooth and trouble free as possible. As you can appreciate she is an important part of our lives and having her in Australia safe and healthy is a huge weight off our mind. She is loving her new home in Brisbane. See picture below from this morning.

Domestic shorthair cat from Singapore to Tasmania, Australia

Finally, after long 2 months waiting here in Tasmania, I have reunited with my girl NELLY.  She arrived safely last night and we both share the bed and slept peacefully. It’s a beautiful sunny day here and a perfect day for us to start a new life together. I took some photos to show you how happy we are. Thank you all, Brendan & Ed in Melbourne, Vivian & Frederick in Singapore to make this happen.It was a long journey for NELLY but she made it with your great help and cares. We will remember all of you at every happy moment to enjoy time here.

Domestic cat from Abu Dhabi to Singapore

Similarly, we thank and acknowledge Ms Vivian’s and Mr Frederick’s great efforts who visited Gyufa several times during our stay-home-notice and provided her with personal attention and us with advice. This really went beyond the usual responsibilities and made us feel that received the best care. We honestly thank you for your great professionalism and personal touch. 

Gyufa is now successfully reunited with us and we all are very happy.  We kindly ask you to forward this small note of appreciation to your official channels so that your superiors may be aware of your achievements. Alternatively, we are happy to provide positive feed-back once you advise us about the official channels (email or website) where we can submit our expression of gratitude. Again, we are very appreciative for having experienced such a highly professional treatment from each of you. 

Domestic Shorthair cat from Singapore to Auckland, New Zealand

I want to congratulate you on the great service that you provided making sure that Miaow Miaow got from Singapore to New Zealand safely. After Singapore Air changed the flight times and Miaow Miaow missed his flight we were in a sticky spot. You really went above and beyond to make sure that he was well cared for as well as organising all of the new flight details. Moving countries can be overwhelming, but you took all of the stress out of relocating a part of our family. Thanks for all of the regular communication, attention to detail and kindness that you showed.

Kiwimagic’s Ragdoll cat from Auckland, New Zealand to Singapore

Domestic Shorthair cat from Singapore to Zurich, Switzerland

My husband just explained what happened tonight with the luggage. Your service goes beyond expectations. Both of you always give update, always on time. You not only help cat, you also help human. Thank you for helping him.. Go fairprice some more. People like you are invaluable during emotional times like this.   Thanks again so much.

 Read what our customers said in year 2014, 2015, 201620172018, 2019 and 2020.

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